Shipping & Returns

Returns Policy

You may return new items within 30 days of order for a full refund. You are responsible for the shipping.

If you purchased a book through our website and there is an error or damaged books please contact us for a replacement at no cost to you.  Returns@maclaren-cochranepublsihing.com 

We will need the packing slip and the book sent back to us, at our expense. 

You should expect to receive your refund within four weeks once return is received. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).


If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options used. 

Pre-orders will be sent out through media mail on the day of release. 

 

Thank you MCP